Returns & Exchanges
At Aranyam Perfumes, we strive to ensure your olfactory journey is perfect; however, due to the personal nature of our products, we offer returns or exchanges only for items that arrive damaged or defective. Please initiate your request within 48 hours of delivery to ensure a seamless resolution.
Contact Support
Email our concierge team at [email protected] with your order number and clear photographs of the damaged bottle or packaging.
Verification Process
Our quality assurance team will review your request within 24-48 hours to verify the defect and approve the return or exchange.
Secure Packaging
Once approved, place the unused perfume in its original luxury box and outer shipping carton to prevent further damage during transit.
Resolution
Upon receiving the returned item, we will issue a full refund to your original payment method or dispatch a fresh replacement bottle immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing